Referral Partnerships Manager

Referral Partnerships Manager

Job Type: Full-time

Location: Remote

Job Summary:

micro1 is looking for a Referral Partnerships Manager to onboard, engage, and grow our company referral partner network. You’ll build partner relationships, drive referral activity, and work with internal teams to ensure a smooth partner experience.

Key Responsibilities:

1. Onboard partners and explain the portal, opportunities, referral processes, and payout conditions.
2. Serve as the main point of contact across Slack, email, and other channels.
3. Build relationships through proactive outreach and regular check-ins.
4. Track engagement and referral activity, resolve blockers, and escalate high-value referrals.
5. Drive engagement and reactivate inactive partners.
6. Maintain partner resources and use feedback to improve the program.

Required Skills and Qualifications:

1. Experience in partnerships, account management, customer success, community management, or business development.
2. Strong communication, organization, and attention to detail.
3. Ability to manage multiple relationships and priorities.
4. Proactive problem-solving and a strong ownership mindset.
5. Comfortable working independently and cross-functionally in a fast-paced, remote environment.
6. Strong ownership mindset and ability to build trusted external relationships.

Preferred Qualifications:

1. Experience with referral, affiliate, ambassador, or partner programs.
2. Familiarity with CRM, referral tracking, or partner management tools.
3. Experience creating onboarding materials and partner communications.
4. Background in a startup, technology, marketplace, or high-growth environment.